Our Team



Dawn Sonntag

Dawn Sonntag is an entrepreneurial business professional. She has an extensive background in marketing and sales in the medical/technology community, and a passion for providing communication services to the Deaf, Hard of Hearing, and those with Audio Processing Disorders. 

Dawn is also TypeWell trained and qualified and has provided live and remote services to hundreds of students at various colleges, businesses, and associations throughout the U.S. and the U.K. She is considered one of the top Amara and CPC (Closed Captioning & Subtitling Software) trainers and strives for 100% accuracy. Dawn is a huge proponent of instilling an internal captioning culture for all learning environments. 

She is also a former Director of Medical Transcription for South Coast College and was part of the Adjunct Faculty at Harper College teaching Healthcare Technology and Informatics and Medical Transcription. 

In her spare time Dawn is mom to two, a fitness and nutritional guru, and enjoys giving back through various charitable organizations.




Amy Nemeroff

Amy has over 11 years experience as a trained TypeWell captionist as well as an accommodations coordinator for interpreting and captioning services. She has extensive experience working with Deaf and Hard of Hearing clients onsite and remotely throughout the U.S. as well as the U.K. and Australia. Amy has presented at media captioning workshops and continues to be a trainer on closed captioned video production.

Amy handles the daily operations at Caption Consulting. She is educated in Deaf Culture and strives to make a difference each day for their clients. She is passionate about providing the best possible service and care to their clients and students, as well as the independent contractors working with Caption Consulting.

Amy is happily married for 25 years (and counting) and a mother of two. She enjoys traveling and spending time with family and friends.