Dawn Sonntag | fOUNDER AND ceo
I’m an entrepreneur at heart with a deep commitment to service and inclusion. My career began in the nonprofit sector, where I supported fundraising initiatives, large-scale events, and mission-driven organizations. Those early experiences shaped my passion for creating meaningful, inclusive spaces where people feel connected, supported, and valued.
Today, that passion is centered on advancing equitable access. As the owner of Caption Consulting, I lead a team dedicated to making communication accessible for all. We provide a full range of services, including ASL interpreting, live captioning (CART and TypeWell) with multilingual support, post-production captioning, audio description, and text-to-speech solutions. Our team is made up of highly skilled captioners, interpreters, and accessibility professionals who are committed to excellence.
I am also TypeWell qualified and have had the privilege of supporting hundreds of students across colleges and universities in the U.S., U.K., and Canada. I hold a strong commitment to accuracy, quality, and consistency in every service we deliver. Above all, I believe accessibility should be the standard, not an afterthought.
Earlier in my career, I served as Director of Medical Transcription at South Coast College and taught healthcare technology, informatics, and medical transcription as an adjunct faculty member at Harper College.
Outside of my professional work, I’m a mother of two and a wellness enthusiast who values balance, connection, and giving back. Whether in business or in life, I am driven by a desire to help people feel included, supported, and empowered.
amy nemeroff | Co-oWNER AND coo
Onward and upward captures Amy’s spirit and drive. Serving and caring for clients and students, as well as the independent contractors working with Caption Consulting is always top of mind for Amy.
Striving for excellence in all areas of her life translates well in her role as COO. Amy started working with d/Deaf and Hard of Hearing students and adults while captioning onsite at local community college and quickly discovered her passion.
A trained TypeWell captionist, as well as an accommodations coordinator for interpreting and captioning services, Amy understands clients needs and makes it her mission to ensure those needs are met. Feeling accomplished at the end of a day, means that Amy has made a difference for her clients and the Caption Consulting team.
Amy has been providing onsite and remote accommodations for d/Deaf and Hard of Hearing clients since 2008, throughout the U.S., Canada, and the U.K.
Happily married since 1994, Amy is a mother of two and a grandmother of one! She enjoys traveling, reading, spending time with family and friends and making a difference.
Jess Leiter | Scheduling Manager
Advocacy and equal access drive Jess, Caption Consulting’s scheduling extraordinaire. Jess has 16 years of experience as a qualified TypeWell transcriber, providing speech-to-text transcription to consumers both onsite and remotely.
In her role as Service Coordinator, Jess will assist with scheduling and other daily operations. She advocates to source feasible solutions to inaccessibility through equal access. Jess ensures clients, service providers, and the Caption Consulting team have a positive experience.
Jess has 13 years of experience coordinating TypeWell, CART, ASL interpreting, and post-production services. She also holds a Deaf Studies degree from Towson University.
In her free time, Jess enjoys catching up with friends and family,or napping with her dog, Cora. She also loves to travel.
Aly Nemeroff | Contractor Support and Invoice Reconciliation Coordinator
Aly brings technical finesse and supportive energy to the Caption Consulting team. Aly has a strong background in office administration, scheduling, and financial management. She is skilled in handling accounts payable and receivable, assisting independent contractors, and ensuring seamless integration of new software platforms.
Aly is an undergraduate geology student at UW-Eau Claire and is a dedicated volunteer with organizations like Gigi’s Playhouse and Grant Township Area Athletic Association, assisting children with Down syndrome, coaching softball, and managing event logistics. She is passionate about equal access, geology, organization, efficiency, and community engagement, with personal interests in photography and reading.