HOW TO GUIDE

Zoom Captioning

 
 

Caption Consulting’s Zoom captioning integration for web conferences ensures accessibility for participants in these four easy steps:

 
 
 

STEP 1

Ensure that the Closed Captioning Setting on your Zoom account is enabled by following this simple video:

 
 
 
 

STEP 2

Schedule your Zoom Meeting at https://zoom.us/meeting as you normally would in the “My Meetings” tab and click “Save.” This will automatically bring you to the “Manage My Meeting” view of your meeting.  Click the “Start this Meeting” button at the top or bottom of this page:

Zoom-Manage-My-Meeting.png
 
 
 

STEP 3

Once you’ve clicked “Start this Meeting”, your next screen will look like this:

 
Zoom-Manage-My-Meeting-2.jpg
 

Click the “Closed Caption” button located in the menu bar at the bottom of the page. This window will allow you to indicate that you will be using a third party, Caption Consulting. Click the “Copy the URL to your clipboard” section of this window and provide the resulting website link to Caption Consulting when you are scheduling captioning for your meeting.

* Once you have copied the URL to your clipboard, the website link you provide to Caption Consulting will be long and start like this: https://wmcc.zoom.us/closedcaption?id=

** Any updates or changes made to your Zoom meeting may cause the caption URL to change. If this happens, please send the new caption URL to Caption Consulting.

 
 
 

STEP 4

Zoom Captioning then appears at the bottom of your screen and are accessible to your meeting participants by clicking the “CC” icon (the icon will be green once the captioner is ready):

Zoom-Edit-3.jpg

Once your meeting is complete, click “End Meeting” at the bottom of your page before exiting this screen.


NOTE:

The chat button in Zoom covers up the captioning, so anyone watching the captions will need to move that box on their screen.